University of Georgia

Crime Prevention

How does access control function on campus?

UGA uses a single access management system as an access control and security alarm solution on most buildings on campus. It is serviced and updated by Facilities Management Division Information Technology (FMD IT) personnel, and monitored by the University of Georgia Police Department E-911 Center.

Possession of an UGACard in and of itself will not constitute access to a building. Rather, departments within buildings will determine individual employee or student access to their building.

If an individual enters a door with an authorized UGACard, no alarm will be set off from the door. However, a building may also contain motion detectors or glass break sensors as well. Be sure to check with your building’s access control representative before entering a building after hours.

Service calls

If a system malfunctions or requires service, the first step is for a UGA employee with authority to make access control changes to contact FMD IT. There are three ways to do this:

  1. Put in a FMD work request via https://workrequest.fmd.uga.edu/ 
  2. E-mail FMD IT via This email address is being protected from spambots. You need JavaScript enabled to view it.; or
  3. Call FMD IT at 706-542-7551 ext. 2.

Placing a work request or e-mailing FMD IT is the recommended method. In the event of an emergency, you can also call Physical Plant Work Orders to have the Key Shop dispatched immediately to secure the building, or, after hours, contact the UGA Police E-911 Center at 706-542-2200.

Should a motion detector malfunction and cause a false alarm, place a work request to FMD IT immediately and follow it up with an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. If it is after hours, please call the UGA Police E-911 Center at 706-542-2200.

If you have a situation where you need to call after hours, or experience any event that you believe is an emergency or criminal matter, please call the UGA Police E-911 Center at 706-542-2200. They will send Officers if needed, and make the decision of who to contact if a repair is immediately required.